Frequently Asked Questions
1. "Can I customize the size or colors of a specific painting?"
2. "What materials are used in the paintings, and are they authentic?"
3. "How do you ensure the fair compensation of the Aboriginal artists?"
4. "What is the shipping cost and delivery time for international orders?"
5. "Do you offer any certificates of authenticity with the paintings?"
6. "Are the artists directly involved in the sales process or exhibitions?"
7. "Can I commission a specific painting or request a personalized design?"
8. "What inspired the artists for the paintings available in your shop?"
9. "Are there any care instructions for maintaining the quality of the paintings?"
1. Yes, we offer customization options for size and colors on select paintings. Please contact us for details.
2. Our paintings use contemporary materials such as oil paint on canvas and additional acrylic products. In the future, we plan to move on to authentic materials such as traditional ochre pigments on bark.
3. This business is solely owned by the Aboriginal artist.
4. Shipping costs and delivery times for international orders vary. Enquire for pricing.
5. Yes, each painting comes with a certificate of authenticity to ensure its genuine origin.
6. The artist is directly involved in all sales and exhibitions. To stay up to date, subscribe!
7. Yes, you can commission a specific painting or discuss personalized design requests with us.
8. Our artists draw inspiration from traditional stories, Dreamtime, and their cultural heritage.
9. Care instructions can be found on our Blog Page.
Shipping Policy
All paintings are sent fully insured un-stretched and rolled in a tube. Once payment has cleared and your painting has been sent you will be sent a consignment number so you can track its progress by logging onto www.tnt.com.au and entering the consignment number we provided in our email.
All paintings are packed with care and to a high and safe standard and all deliveries must be signed for at your delivery address, please note we do not send to Post Office Boxes and most deliveries will arrive within 3 working days from dispatch. Any damages must be reported to us within 24 hours from delivery.
Framed Paintings
If you would like to have your painting stretched on to a frame and ready to hang on your wall please just inquire for a postage price, this service is for Australia only. Any damages must be reported to us within 24 hours from delivery.
Corporate Pricing
All corporate orders will have a postage fee.
International Shipping
All paintings are sent fully insured un-stretched and rolled in a tube via TNT Global Express. Once payment has cleared and your painting has been sent you will be sent a consignment number so you can track its progress by logging onto www.tnt.com.au and entering the consignment number we provided in our email.
All paintings are packed with care and to a high and safe standard and all deliveries must be signed for at your delivery address. Please note we do not send to Post Office Boxes and most deliveries will arrive within 10 working days from dispatch, please inquire for a postage price to your country.
Please Note: You may be required to pay customs duty and/or port charges in the country where your artwork is delivered. Please make your own inquiries as these charges are the buyer's responsibility. Any damages must be reported to us within 24 hours from delivery.
Please Note: You may be required to pay customs duty and/or port charges in the country where your artwork is delivered. Please make your own inquiries as these charges are the buyer's responsibility.